Shipping Policy
At Purple Haze Studio, we aim to provide a seamless shopping experience, which includes getting your orders to you quickly and reliably. We work with trusted delivery partners to ensure your purchases arrive safely. This policy outlines our shipping methods, costs, and procedures.
Shipping Options
- Standard Dispatching (PAN India): 2-18 business days
- Standard Shipping (PAN India): 7-28 business days
Shipping Costs
- PAN India We offer free standard shipping across India for orders above Rs. 999/-.
- International Shipping: International shipping costs will be calculated at checkout based on the delivery region and the weight and dimensions of your package.
Processing Times
- Orders generally process within 1-2 business days (excluding weekends and holidays). Please note that processing times are separate from shipping transit times.
Delivery Times
- Standard Shipping (PAN India): 7-28 business days after your order is processed.
- International Shipping: Delivery times for international orders vary depending on the destination country. Estimates will be provided at checkout.
Tracking Information
- You'll receive a shipping confirmation email with tracking information once your order has been dispatched.
International Shipping (Important Notes)
- Customers are responsible for any applicable customs, duties, or taxes charged by their country.
- Please be aware of your country's import regulations before placing an order.
Restrictions
- We may have restrictions on shipping certain items to specific regions. Please contact us if you have any questions.
Lost or Damaged Packages
- If your package is lost or damaged in transit, please contact us immediately. We will work with our delivery partner to resolve the issue.
Contact Information
- For any shipping-related inquiries, please reach out to our customer service team at info@purplehazestudio.co.in or +91 72248 24848.
Changes to Policy
We reserve the right to update this Shipping Policy at any time.